Shipping policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days except for the customized orders or pre-orders or as communicated during the order placement. Orders may not be shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

We offer free shipping to Pan India. In most cases delivery to over 95% pincodes occur within 6-7 business days, but this may get delayed due to unforeseen circumstances. In such cases, we will try to resolve the issue as soon as possible and in case we are not able to deliver this within 45 days, we will issue a refund for your order.

Cash on Delivery will be available for most of the pincodes at an additional charge of ₹ 100/- per shipment to a max order amount of ₹ 4,999. For orders above this amount, pre-payment is mandatory. However, there will be no COD for custom orders.

* Next day delivery (NDD)- We offer Next Day Delivery for metro cities PAN India. Extra ₹ 200/- will be charged for the same and order has to be placed before 3 pm on the previous day. Please note, delivery may not happen on Sundays and Public Holidays.

Logistics Partner 

We have tie-ups with all leading logistics partners viz Delhivery, DTDC, FedEx, Bluedart, Aramex. The carrier is chosen on the basis of the availability, pricing and serviceability in the required pincode. For remote locations not covered by private couriers or locations with certain restrictions, we use Indian Postal Services (for domestic shipments).

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

All domestic orders are tax paid and no additional tax is to be paid by the customer.